Cast Elegance Help Center
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What can I serve up for you today?
Orders
Returns and Replacements
Account
Product Questions
Categories
Orders
Can I cancel or modify my order?
What is your Shipping Policy?
Where is my order?
How is my stone packaged?
I still need more help, how can I contact Cast Elegance?
Returns and Replacements
My stone smells, how can I clean this?
My stone has mold or mildew on it, what should I do?
What is your return policy?
My stone arrived chipped or cracked, what should I do?
Are stains normal for my stone?
What is your warranty policy?
Account
How can I reset my password?
How can I change my shipping address?
How do I create or login to my account?
Do you offer bulk sales or wholesale?
Product Questions
What is Thermarite?
Can I use oil on the stone?
How can I cook a frozen pizza?
What is the maximum temperature I can use with the stone?
Is there a carrying rack?
Can I cut directly on the stone?
See all 21 articles
Orders
Can I cancel or modify my order?
What is your Shipping Policy?
Where is my order?
How is my stone packaged?
I still need more help, how can I contact Cast Elegance?
Returns and Replacements
My stone smells, how can I clean this?
My stone has mold or mildew on it, what should I do?
What is your return policy?
My stone arrived chipped or cracked, what should I do?
Are stains normal for my stone?
What is your warranty policy?
Account
How can I reset my password?
How can I change my shipping address?
How do I create or login to my account?
Do you offer bulk sales or wholesale?
Product Questions
What is Thermarite?
Can I use oil on the stone?
How can I cook a frozen pizza?
What is the maximum temperature I can use with the stone?
Is there a carrying rack?
Can I cut directly on the stone?
See all 21 articles
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