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Orders
- Can I cancel or modify my order?
- What is your Shipping Policy?
- Where is my order?
- How is my stone packaged?
- I still need more help, how can I contact Cast Elegance?
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Returns and Replacements
- My stone smells, how can I clean this?
- My stone has mold or mildew on it, what should I do?
- What is your return policy?
- My stone arrived chipped or cracked, what should I do?
- Are stains normal for my stone?
- What is your warranty policy?
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Account
- How can I reset my password?
- How can I change my shipping address?
- How do I create or login to my account?
- Do you offer bulk sales or wholesale?
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Product Questions