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  1. Cast Elegance
  2. Returns and Replacements

My stone arrived chipped or cracked, what should I do?

Our goal is your satisfaction! A stone arriving damaged is extremely rare. If you experience that, please contact us immediately so we can take care of you.

 

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Articles in this section

  • My stone smells, how can I clean this?
  • My stone has mold or mildew on it, what should I do?
  • What is your return policy?
  • My stone arrived chipped or cracked, what should I do?
  • Are stains normal for my stone?
  • What is your warranty policy?

Related articles

  • Can I use this in the Big Green Egg, Kettle Pizza Ovens, and other ovens?
  • Does the stone contain aluminum or unsafe materials?
  • Are stains normal for my stone?
  • Which side of the stone do I cook on?

    Articles in this section

  • My stone smells, how can I clean this?
  • My stone has mold or mildew on it, what should I do?
  • What is your return policy?
  • My stone arrived chipped or cracked, what should I do?
  • Are stains normal for my stone?
  • What is your warranty policy?

Related articles

  • Can I use this in the Big Green Egg, Kettle Pizza Ovens, and other ovens?
  • Does the stone contain aluminum or unsafe materials?
  • Are stains normal for my stone?
  • Which side of the stone do I cook on?
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